Privacy Policy

Greencoot Foods (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greencoot.com (“Website”) and interact with our products and services.

1. About Greencoot Foods and Product Ownership

Greencoot Foods is a marketing partner for all products listed on this website. All products promoted, distributed, or sold via the Website are manufactured by PDS (Peermede Development Society). Greencoot Foods does not engage in the manufacturing of any products.
By using our Website, you acknowledge that PDS is the actual manufacturer of the goods, and Greencoot Foods acts solely as a marketing and distribution partner.
The whole product quality certifications and standards are determined and maintained by the manufacturer (PDS). However, Greencoot Foods ensures that we collaborate only with partners who uphold all necessary quality and safety standards.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment gateways)

b. Non Personal Information

  • Browser type and version
  • Device information
  • IP address and approximate location
  • Pages visited and time spent on the Website
  • Cookies and tracking technologies

c. Order & Service Information

  • Products purchased
  • Transaction details
  • Customer support communications

3. How We Collect Information

We collect information in the following ways:

  • Directly from you when you make a purchase, contact us, or fill out forms.
  • Automatically through cookies and analytics tools when you browse the Website.
  • From third-party services such as payment gateways and delivery partners.

4. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Send order updates and customer support responses
  • Improve Website functionality and user experience
  • Carry out marketing and promotional activities (only with your consent)
  • Maintain internal records and comply with legal requirements

5. Sharing and Disclosure of Information

We may share your information with:

a. Manufacturing Partner (PDS – Peermede Development Society) 

Only where required for:

  • Fulfilling product orders
  • Managing product related support and quality concerns

b. Third Party Service Providers

Including:

  • Payment gateways
  • Logistics and courier partners
  • Website hosting and analytics services

These third parties are obligated to handle your data securely and use it only for the purposes outlined.

c. Legal Requirements

We may disclose information when required by law, regulation, or to protect our legal rights.

6. Cookies and Tracking

We use cookies to:

  • Enable Website functionality
  • Understand browsing behavior
  • Improve performance and personalization

You may disable cookies through your browser settings, but certain features may not work properly.

7. Data Security

We implement technical and organizational security measures to safeguard your information. While we strive to protect your data, no method of transmission over the internet is completely secure.

8. Payment Security

All payments made on our Website are processed through secure, PCI compliant payment gateways. Greencoot Foods does not store or process your full payment details directly.

9. Your Rights

You may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data (subject to legal and operational constraints)
  • Withdrawal of consent for marketing communications

To exercise these rights, contact us at the email provided below.

10. Third Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of such sites.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, you may contact us:
Email: office@greencoot.com